This morning at 10:33 am, I had a missed call from a landline number. I was in the class and couldn't hear the ring. Also, it is not expected to answer any calls while teaching. After the class at around 11:15 I saw it and made a return call. A man answered from the other end. I asked I missed the call because I was in the class and may I know who’s this? The answer came, “Ga ina mashey pa chin, ga lu call chap mo” (Why did you call if you don’t know who’s at the other end) and he put the phone down. I was like….what the heck?
Of no fault of mine I was answered rudely. I called back again and after a pretty long ring, someone answered. This time it was a lady. I told I was just asking which office is this because I got a missed call from this landline number. The lady replied saying sorry we don’t know who called but this is the Ministry of Education office. Then I introduced myself. I told her, I want to talk to the man who answered the phone earlier. She told me nothing about him. Instead she begged sorry on his behalf. You see now, one phone call tarnished the image of people working in the MoE.
Firstly, I made a call because there was a missed call. Unmindful of being ignorant who called, I get an answer mocking me for calling. Secondly, a lady answers apologizing and being sorry for the man who answered my call. This isn’t a new thing and this ins’t the first time I am being answered rudely for no fault of mine. Why aren’t most civil servants polite over the phones? I am ashamed mentioning that I work for the MoE and people at the head office are so rude that they even don’t have the decency to be humble while answering a call.
To the man who answered my call, ‘What good is your degree/masters and exposure you got out of the training's abroad if you don’t have the decency to talk politely over the phone? You are a worm in the bureaucracy of ours and people like you eat away the hard work teachers like we put for this nation. And I am intimidated at the very fact, how did someone like you end up working in the Ministry when you don’t know the most basic of human functions-speech? Such people work for the Sherig Lhyenkhag.’
God bless us, because teachers far and wide may call to seek help but if the person speaking at the other end is like the one I mentioned, I will surely lose my motivation and faith in the Ministry for which I am working and to which I am answerable to.
The next time you say ‘Hello’, dear teachers, pray that this person doesn’t answer you! For now I have saved the number should there arise any retribution and retaliations in future.
Happy Calling Folks!